I have worked at fitness first, all I have to say is negative things about it. I will try to be polite and professional as possible. I will tell you some of the things I have experience there, working for this corporate gym. The manager at my gym at the time, was such a greedy no compassion loser of a personal training manager. All he cared about was making sales, and letting all the trainers suffer with high rent costs, while being stuck on a 1 year contract with lack of clients.
Below are just a few out of thousands and thousands of comments made by people who have trained and have been members of fitness first. I have also left out the really nasty ones to.
Fitness First member #1:
I will make this report short and sweet.
The trainers at Fitness First are sorry excuses for trainers. My wife’s trainer explained to her how most of the trainers were certified by a truly crappy certification course that would never fly in a “real” training business. The male trainers are the worst! 20-something, horny, pestering, cocky, jerks!
In the end, I suggest NEVER SIGNING UP WITH ANY PERSONAL TRAINERS FROM FITNESS FIRST!!! Just don’t do it! If you want to get in shape, look elsewhere for training. These people are salesman first! The personal training is crappy, the contracts are binding for 6 months to 1 year. Please take my advice! I’m tired of people losing money so some corporate CEO so he can wipe his butt with $100 bill’s.
Fitness First ex-employee:
They charge way to much for personal training and the member gets no benefit from buying it from them. Its hard to sale something you don’t believe in and I am being honest to the consumer cause I truly care about being healthy. Personally ITS ALL ABOUT MONEY and NUMBERS to them. They can care less about you and the results you get. The system is a fraud and they will try to sale you anything so I would not recommend buying anything from them. I hope you take your health and fitness seriously and if you do stay away from Fitness First cause its not worth your time, money, and agony. You will become very frustrated and then its a hassle to get out of the contract you signed.
Fitness First member #2:
One of the worst gym i have ever been to. People stay away its a total rip off company. Whenever u will try to cancel the membership they will not let u do that easily. I called their head office in order to cancel my membership and i was told it will be done by the end of january 2010. But they still charged me for the month of Feb. I called again to get my money back and the lady said there is no record of my one month notice of cancelation. She says the membership can only be cancelled by the end of March.So i have to pay till the end of march in order to cancell the membership..WOW.. What an ethical company… customers have to pay for their mistakes…
Fitness First member #3:
I was a platinum member then black lable member for 6 years, this year I finally left. There standards have dropped and there is no such thing as customer services in this company. They are soooooooooooo unbelievable rude especially at there head office, its a problem to leave, they over charge you, the male personal trainers and staff perve over both men and women, borderline stalking, the a lot of the female staff eye ball you, if you even breath in the direction of any male staff for genuine exercise advice. they breach your data protection and give your number out… Well I suppose if you pay peanuts you get monkey business… Good riddens to bad rubbish… Whoooo hoooo freedom… Happy new year!
Fitness First member #4:
i hate fitness first, all there after is your money and if u stop going fitness first don’t care as long as there getting your money still, BUT if u stop paying them fitness first will put debt collectors on 2 u
so if u stop going 2 fitness first u still have 2 pay them, that just f##k up i think
stupid 12 month contract
Fitness First member #5:
They have gyms everywhere which would be great in an ethical organisation who treated you fairly, however with Fitness first, all they do it get you signed up and leave you for dead. They know you can’t cancel if you ever plan to use them again in the future because they keep raising their fees and charging join up and admin fees. I wanted to put my membership on hold for 6 months because they were too busy and I couldn’t find an available machine, so they charged me $22/month… For what? I’m not using anything. Fitness First St Leonards is run by amatures who couldn’t care less about you. They’ll never be around when you need to meet and will never reply to concerning emails. Try and cancel and it’ll take a couple of months. I’ve been with them for years but that counts for jack all!
Fitness First member #6:
I joined and cancelled within the 10 day money back period due to its blatant unprofessional half-wit reception staff. Never met anyone like them. Did I get my money back? Did I hell. To add insult to injury, not only had they not refund the joining fee which they promised I’d get back but the also charged me for a month membership – I’d not been to the gym to work out once! Thoroughly dissatisfied with this”organisatioon”. The manager now wants to see my bank statement as proof of the transactions which I am gladly going to take to him tomorrow. STAY AWAY!! You’ve been warned.
Former Fitness First member and trainer
Someone need to really take these pr**ks to court. I worked as a trainer there, and I was on contract. I started out with 3 other trainers, by 2 months they had already added 6 more trainers into the gym. It was impossible making an income competing against 9 other trainers while paying them $250 a week for rent. Also I told the manager Daniel Brims that, what if you where renting your home and the landlord brought home a few more tenants, shouldn’t your weekly rent go down????? CON ARTIST FIRST!!!!!Daniel Brims got a promotion at Miranda Fitness First FOR MAKE THE CORPORATION MORE MONEY, WHILE MAKING ALL THE TRAINERS AT GRANVILLE FITNESS FIRST BROKE AND STUCK ON CONTRACTS. STAY AWAY FROM THAT C*CK EYED PR*CK!!!! I hope I never run into this c*ckhead ever again, i don’t know what i would do to that ugly liar f*g mofo.
Want more follow the link below:
http://www.reviewcentre.com/review536133.html
Nice article, I currently work for fitness first and can tell you this company is corrupt top down on all levels. I have seen many things that this company has done to both members and it’s staff on lower levels that is deemed illegal. Absolute shit hole of a company and will be leaving them, but not without bring it to the publics attention of how dodgy they truly are.
Fitness First has shit trainers Andover love paying them.
I got scammed by Fitness First in Melbourne. Was studying in AUS from Canada and I signed up for a 2 year gym membership – they talked me into it and said it would only be 50$ to cancel when I had to go home in 6 months. I went to cancel today and it was 150$, something about not going 3 times week (I had been traveling on weekends. Totally scammed, totally crummy company. Turned out to be one of my major expenses for the trip AVOID AVOID AVOID
Fuck fitness first. Mother fuckers of fucker!!!! I go to Goodlife in Paramatta. Better fitness sluts and shit gym but better pussy!!! Yum yum!
I was so fuckin pissed off to Fitness First Mall of Asia club here in the Philippines.
The incident just happened last friday when I asked my partner to come by and join me to work out and have a dinner after.
Well, I was told by the staff and a manager upon joining before and while signing the 1 year contract that I can bring ÄNYONE as a guest every friday without any fee or charge.
Anyway paying a fee is not a prob since we always bring extra cash everytime we go to gym or we go out.
Se here’s what happened, I’m lifting weights when my partner txted me that he’s already in the lobby. I went there as quick as I can and saw him asking him why didn’t he get in and just sitting in there.
My boyfriend said “THEY’RE NOT LETTING ME TO GET IN”
I talked to the staff in the front desk named “Thea” and asked her why?
Thea said “He can’t since he is already a home member from a different club ( Fitness First Robinsons Manila) and only NON MEMEBERS can get in as a guest every friday without paying anything”
I replied “WHY IS THAT? THE LAST TIME HE WENT HERE, YOU GUYS ALLOWED HIM TO GET IN AS A GUEST AND WE EVEN PAID FOR IT. DON’T YOU FIND IT VERY LOGICAL? MEMBERS SHOULD HAVE MORE PRIVILEDGE COMPARED TO NON MEMBERS SINCE WE’RE PAYING AND ASIDE FROM THAT I MET A LOT OF NON MEMBER PEOPLE HERE WHO ALWAYS COME EVERY FRIDAY WITHOUT PAYING ANYTHING. I’M THINKING OF CANCELLING OUR MEMBERSHIP NOW AND I WANT TO TALK TO YOUR SUPERVISOR”
she left and keep on saying sorry to me…
Just so you know guys, I’m a PASSPORT member meaning I can go to other Gym while my Boyfriend has a HOME plan only meaning he can only workout to the club where he joined or he can go to other club as long as he will pay for using the facilities”
Thea came back without her supervisor saying “Sir WAIT, sorry…”
I replied “You know what? we were told that we can bring anyone every friday as our guest and as our privildge. I am really not getting why you’re not letting my partner”( while me looking at my watch since my partner has been waiting for an hour now and me talking to her for 15 minutes without them resolving the problem”
By the way, I was asking very polite and still in a right tone of voice since Thea is also a friend of mine who works there and She’s a very kind and approachable staff.
So here’s what happened next.
Another staff get in the picture and talked to me RAISING HER VOICE AND SHOUTED AT ME saying this:
“DON’T MAKE A SCANDAL HERE!”
I was shocked by that word since I’m asking logically and complaining because what they told to us upon joining them before was totally different to what they’re saying now.
I then raised my voice after she said that since people are looking/ watching us. She was so Rude and starting to pissed me Off. I looked at her name tag and her name is “LEA”.
She keep on saying the same thing and I keep on explaining myself over and over again.
Then she keep on saying and insisting this word “HE CAN’T GET IN, HE IS NOT ALLOWED TO USE THE FACILITIES… HE CAN’T… HE CAN’T… HE CAN’T”
All we’ve heard is a dozen of “HE CAN’T” from her.
Also, She’s pushing my partner to ” UPGRADE” his plan to “PASSPORT” now just to use the facilities.
then she get my name and checked my membership and asked me to write it in a piece of bond paper. So I did. I didn’t allow my anger to get out of my nerves and I’m already shaking. Just so you know guys, I’m a bit Hypertensive and I’m going there… I’m a typical kind of person who has a long patience and understanding but she really pissed me off. Also, she asked my partner’s name to check if he is a legitimate member from the other club. She was checking their fucking slow computer and us waited for minutes while she keep on saying the “HE CAN’T” word.
She was very disrespectful and was a dickhead.
She even called the club where my partner joined.
( You know what? She’s so stupid doing that since my partner already show his Fitness First ID/ card with his photo on it. So why calling that club if we already showed it and you already checked the system that he is a member from another club)
I’m talking while she’s on the phone and checking their system and while she waiting for a rep from that club where my partner joined to answer her phone call.
” You know what, we might just cancel our membership because of this since you’re not helping. Also, If you don’t want receiving logical opinion and valid complaints, DO NOT MISLEAD YOUR CUSTOMERS AND TELL THEM THE REAL THING. WHAT YOU GUYS TOLD US IS TOTALLY DIFFERENT WHEN WE JOINED YOUR CLUB AND BY THE WAY, MY PARTNER ALREADY GUESTED HERE THE LAST TIME AND WE EVEN PAID FOR IT”
( We don’t mind paying any fees if it’s valid and if we really have to)
She get back to us after calling the club saying this ( SHOUTING AT ME AND RAISING HER VOICE):
“JUST FOR NOW, JUST FOR NOW!!!! WE WILL ALLOW HIM TO GET IN BUT THERE WILL BE NO NEXT TIME. OK?! OR YOU GUYS MIGHT PAY 275 PESOS FOR HIM TO GET IN”
(fuck off! 275 pesos is nothing to me. You know what? I’m spending more than that for a coffee and sit down every morning in a nearby cafe.)
I don’t fuckin care about that amount but she really got into my nerves making me feel that I can’t affod that and maybe she’s thinking that I want my partner to get in for FREE.
I replied to her ” WE WILL PAY FOR IT! NO MATTER HOW MUCH IT IS, WE WILL PAY”
She stopped and look at me with her fucking facial expression and said this ” OK, LET’S MAKE THIS VERY QUICK SINCE YOU’VE BEEN WAITING LONG AND I DON’T WANT TO WASTE YOUR TIME”
the fuck, yeah she already did since we’ve been waiting for more than an hour just for this issue to be resolved.
We paid, my partner got in. I didn’t work out since I’m shaking, can’t breath and had a Hypertension because of her RUDENESS.
Some staff went to me, Also Thea comforting me saying their sorry’s.
I told them that It’s not them who made me mad and they don’t need to say sorry since the person who should say that is “LEA”
then a friend told me that “LEA” is one of the club’s manager.
I was so shocked that How can a Manager be of that Attitude and so RUDE.
She really gave me a bad day!
I even posted to my Facebook about the incident and tagged Fitness First Philippines, Also send them a message on their website to call me but no one called. My expectations gets lower and lower being unhappy and disappointed on what happened.
Just so you know, I sat on the chair near the front desk and she keeps on walking in front of me and I’ve been waiting for her to approach me and say her sorry but she didn’t.
SHE IS A TOTALLY ARESEHOLE FUCKING DICKHEAD CLUB MANAGER.
My partner, family, friends, Officemates and I are planning to cancel our membership within this week.
By the way guys, you can share what happened to me and about the GUESTING RULE of FF since they DO NOT SAY this upon joining up to them.
Again, Guesting rule”
If you are a member, you can ONLY bring a GUEST who is a NON MEMBER every friday. If your family or friend has a HOME PLAN and already a Member He of She can’t be your guest but he can go with you if he or she will pay a fee of 275 pesos.
Maybe they’re allowing non members to get in as guest coz they might join…?
( hidden Business Perspective and Marketing of FF Philippines)
Fitness First is a gym for complete fuckwits. 18 year old personal training faggots who have no idea between a power bar and a pull-up bar. Direct debt bullshit is hard to get out of as well.
Fitness First is about finance first. From the trainers to the staff. All this greedy company’s wants is every last cent from your pocket. What a bunch of assholes. Allah will judge all these greedy fucks one day and punish them accordingly.
Wow, gosh, I started looking for things about FF because I was thinking of joining one, but thank heavens, you guys shared all your bad experiences. I’m sure not all the trainers there (i’m from Manila, PH) are useless, but if the management allows such rude behavior coming from their managers, I don’t think I’d want to sign up. Ever.
Also, I initially thought I’ll only be reading comments from 2009 but surprise, surprise, there’s still coming from 2015! My gosh, I hope they get their act together or permanently lose their clients. Whatever is put on the Internet lives on, so their bad public image is not doing them any good.
On a more positive conclusion, I hope those who joined are getting the most for what they’re paying for.
P.
That’s just the tip of the iceberg.
There’s a bigger thread here: http : // www . pinoyexchange.com/forums/showthread.php?t=174075
(Just complete the URL).